Privacy Policy (Singapore - PDPA Compliant)

Cupfull Privacy Policy

Effective Date: [Insert Date]

At Cupfull, we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Personal Data We Collect

We may collect the following types of personal data when you interact with us:

  • Name, email address, phone number, and delivery address
  • Payment details (processed securely through third-party payment providers)
  • Purchase history and preferences
  • Website usage data (cookies, analytics, etc.)

2. Purpose of Collection

We collect and use your personal data for:

  • Processing and fulfilling your orders
  • Providing customer service and support
  • Sending updates, promotions, and marketing communications (only with your consent)
  • Improving our products, services, and website experience
  • Compliance with legal and regulatory requirements

3. Consent & Withdrawal

By providing your personal data, you consent to its collection and use as outlined in this policy. You may withdraw consent at any time by contacting us at hello@cupfull.com.sg. Please note that withdrawal of consent may affect our ability to provide products or services to you.

4. Access & Correction

You may request access to or correction of your personal data by emailing hello@cupfull.com.sg. We will respond within a reasonable timeframe, in line with PDPA obligations.

5. Retention & Security

We retain personal data only as long as necessary for business or legal purposes. Reasonable security measures are in place to protect your data against unauthorized access, disclosure, or misuse.

6. Disclosure of Personal Data

We do not sell your personal data. We may share it only with trusted third-party service providers (e.g., payment processors, logistics partners) for purposes stated above.

7. International Transfers

If your data is transferred outside Singapore (e.g., cloud storage), we ensure it is protected by appropriate safeguards consistent with PDPA requirements.

8. Contact Us

For any queries regarding this Privacy Policy, please contact our Data Protection Officer at:

Email: hello@cupfull.com.sg

Address: 190 CLEMENCEAU AVENUE #06-08
SINGAPORE SHOPPING CENTRE
SINGAPORE 239924